Frequently Asked Questions
Find answers to common questions about our security solutions
How do I register my Hiplok keys?
You can register your unique key code on our website under the 'Key Registration' page to ensure you can order replacements if they are lost.
What security rating do your locks have?
Most Hiplok products are Sold Secure rated, ranging from Bronze to Diamond levels, providing high-level protection for bicycles and motorcycles.
Are Hiplok wearable locks adjustable?
Yes, our patented wearable designs are fully adjustable to fit various waist sizes without being locked to the body while riding.
How do I maintain my lock for longevity?
We recommend cleaning your lock regularly and applying a silicone-based lubricant to the locking mechanism every few months.
Can I order multiple locks with the same key?
We offer 'Keyed Alike' sets for specific models. Please contact our support team for availability and custom orders.
What is the Hiplok Lifetime Warranty?
We offer a Lifetime Warranty on all hardware components against manufacturing defects when registered within 30 days of purchase.