Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Return
Visit our online return portal and enter your order number and zip code to request a return authorization.
2
Pack Your Item
Place the unused lock in its original packaging with all tags and keys included.
3
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing